Pho Station support

Help with purchases, ads and saved progress in Pho Station. Contact: alexle@titanlabs.vn.

How do I contact support?

Email alexle@titanlabs.vn. Tell us your device, and what happened; for purchases include the order or receipt number from Apple or Google.

I bought something but did not get it.

Open the game while connected to the internet: pending purchases are delivered automatically when the app starts. You can also tap Restore purchases at the bottom of the Store. If it is still missing, email us with the receipt.

How do I restore No Ads on a new phone?

Sign in with the same Apple ID or Google account, open the Store and tap Restore purchases. Gold, cash packs and passes are one-time items and are not restored.

Can I get a refund?

Refunds are handled by the store. On iPhone use reportaproblem.apple.com; on Android open Google Play, Payments & subscriptions, Budget & history, or see support.google.com/googleplay/answer/2479637.

Is my progress saved in the cloud?

No. Progress is saved on your device only, so deleting the app or changing phones starts a new shop. Keep the app installed to keep your progress.

Can I play without ads?

Yes. Ads are only shown when you choose to watch one for a reward. No Ads Forever gives every ad reward instantly with no video.

Titan International Trading Service Company Limited · FunGameHouse · Last updated 2026-10-21